Bookings are subject to the following terms and conditions:
- A contract between you and the owner will come into existence when the full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.
- The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
- The Company is not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The Company is not responsible for the loss of personal belongings or valuables of the Guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.
- We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
- Smoking is not allowed in the property.
- Vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.
- Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.
- All inventory must remain in the property.
- You are responsible for the supervision of all members of your party under the age of 18 at all times.
- We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.
- Fireworks, Chinese lanterns, firepits, candles and portable bbqs are prohibited.
- Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.
- Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification.
- We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.
Cancellation Policy
- When discount code is used bookings are non-refundable.
- The guest will be refunded full price if cancellation is made 30 days before arrival.The guest will be charged the full total price if they cancel in the 30 days before arrival.
- All cancellations must be notified in writing and once received we will confirm the cancellation.
Promotions
- Current promotion ends 30/09/2023
The contracts are subject to Spanish law and the exclusive jurisdiction of the Spanish courts.